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Learning experiences

So recently I was treating someone in chronic pain and I was spouting facts about what happened when you detox (detox reactions).  I admit I was rambling, because I've said it often.  But this person visibly tensed up.  I could tell they were upset, but I couldn't tell why they were upset. 

Finally they looked up and said that they needed me to be more positive for them, because it was so hard not to sink into a depression.  It's so hard not to let the negative thoughts win.

I said I was sorry.  I told them I struggled with health issues too, and you really just can't give up and let them rule you.  You have to stay positive.

But it was a real learning experience.  I try to give the facts so people know what to expect.  But in this case, stating the facts wasn't as important as paying attention to the heart of the moment - what was really happening.  This person needs me to be hopeful for him - that is, after all, something people need when they come to acupuncture in chronic pain. 

I'll do better next time, but I was really thankful they told me why I'd upset them.  It's the only way to become better at helping people.


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